Why EPC timing matters for agents
Under the Energy Performance of Buildings Regulations 2012, a property cannot lawfully be marketed for sale until an EPC has at least been commissioned, and Trading Standards can take action against agents who advertise without one in place. In a competitive market, every day a listing is delayed while an EPC is arranged is a day a comparable property might come to market first, so a fast, reliable EPC process is a genuine commercial advantage for an agency, not just a compliance box to tick.
How the referral process works
You can refer a vendor to us by phone, email, or a simple online form, giving us the property address and the vendor's contact details. We then contact the vendor directly to arrange a convenient time, carry out the survey, and issue the certificate — copying you in or notifying you once it is lodged, so you know exactly when marketing can begin without having to chase either side.
- You refer the vendor and property details
- We contact the vendor directly to arrange the visit
- The assessor surveys the property
- The certificate is lodged on the register
- You are notified once the EPC is live so marketing can start
What affects the price we quote your vendors
Pricing follows the same structure as any domestic EPC — smaller flats from £35, rising with bedroom count, floor area and property type for larger houses. We are happy to give you a simple rate card you can quote vendors with confidence, so there is no awkward gap between what you tell a vendor and what they are actually charged.
Turnaround built around your marketing timetable
We prioritise agency referrals for fast turnaround because we understand a listing is often waiting on the certificate. Same-day and next-day survey slots are available, and certificates are typically lodged and emailed within 24 hours of the visit, so in most cases a property can be live within a couple of days of a vendor first agreeing to instruct.
Handling difficult access and vacant properties
Vacant properties, probate sales and vendors who have already moved out can be some of the trickiest to arrange access for. We can work with keyholders, other agents, or lockboxes where available, and we are used to coordinating directly with executors or solicitors on probate instructions where the usual vendor contact isn't available.
What agents get in return
Beyond the certificate itself, agents working with us regularly get a reliable partner they can quote a consistent price and turnaround to without checking every time, direct vendor contact that takes the coordination off their desk, and a point of contact if a query comes up about a specific property's rating during a sale.
Supporting sales that have already progressed
Occasionally a sale reaches an advanced stage before anyone notices the existing EPC has expired or was never properly lodged. We treat these as priority bookings, because a lapsed certificate can hold up completion just as easily as a missing one at the start, and we know agents need it resolved quickly rather than queued normally.
